Concerns About Character Limit on Agent Questions in Intercom

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Hi 👋 , I'm not sure why you appear to have limited the number of input characters for a given question to an Agent 🥲 Why break something that worked rather fine before. That makes certain workflows more cumbersome handeling Intercom tickets or mails

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3 comments

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Greyg Sinigaglia de Malibran
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Hey Marco Schonherr, did’t see any changes on that side, can you maybe provide some screenshots ? 🤔
Marco Schonherr
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Indeed, looks like I've been pointing my finger at the wrong party here. After testing copying and pasting to word it appears that the issue somewhere on intercoms side / that has probably to do with their dynamic / lazy loading practices ..
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Greyg Sinigaglia de Malibran
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I’ve done a lot of things between Dust X Intercom, what are you trying to do ?

Greyg Sinigaglia de Malibran
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·
Hey Marco Schonherr, did’t see any changes on that side, can you maybe provide some screenshots ? 🤔
Marco Schonherr
·
·
Indeed, looks like I've been pointing my finger at the wrong party here. After testing copying and pasting to word it appears that the issue somewhere on intercoms side / that has probably to do with their dynamic / lazy loading practices ..
💡1
Greyg Sinigaglia de Malibran
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·
I’ve done a lot of things between Dust X Intercom, what are you trying to do ?