How to Request Indexing for Private Slack Channels

·Mar 10, 2025 09:38 AM·

Hey! My company almost exclusively work with private channels (both external and internal channels), I looked in the docs and it seems if we want to index private channels that’s doable but we need to ask? If so, where do I reach out?

8 comments

· Sorted by Oldest

kevin straszburger
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you’re in the right place Simon 😉 lemme check and the right person will come.
❤️1
Simon Corompt
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thanks!
Alban
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Hi, we just activated private slack channels indexation on your workspace 👍
Simon Corompt
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Perfect, thank you 🙏
Simon Corompt
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Alban Will that work for all past and future private channels or was it just activated for the channels where dust was already added?
Alban
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Should work for past as well if you invite the dust bot there
Simon Corompt
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Alright, then there might be some delay before those channels show up in the admin panel, I added the Dust app to 2 new channels but they don’t show in the connection settings yet
Simon Corompt
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They do show up now, all good!
👍1

kevin straszburger
·
·
you’re in the right place Simon 😉 lemme check and the right person will come.
❤️1
Simon Corompt
·
·
thanks!
Alban
·
·
Hi, we just activated private slack channels indexation on your workspace 👍
Simon Corompt
·
·
Perfect, thank you 🙏
Simon Corompt
·
·
Alban Will that work for all past and future private channels or was it just activated for the channels where dust was already added?
Alban
·
·
Should work for past as well if you invite the dust bot there
Simon Corompt
·
·
Alright, then there might be some delay before those channels show up in the admin panel, I added the Dust app to 2 new channels but they don’t show in the connection settings yet
Simon Corompt
·
·
They do show up now, all good!
👍1

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