Hello, can we have an access to [Alpha] Hubspot connection ? :)

It's actually not ready yet to be shared externally but I'm attaching this thread to make sure we'll reach out to you once we're ready! 🙏🏻

While I'm there, may I ask you for the most interesting use cases for you? What are the things you would like your agents to do if connected to the Hubspot tool?

Summary of deals - help in drafting response Help in identifying the hottest leads Suggestions for follow-up action

Awesome thanks very much! 🙇🏻‍♀️

Hi Daphné, we're also very interested in this connection 🙂 Our use-cases are around stats:

Thanks Florian Baron very interesting also! I'll ping you both when we're ready to activate it on your workspaces 🙏🏻

Hi Daphné, we also are interested in this connection (and in the Alpha), Our use case for now would be to give an agent access to Hubspot tickets as a verctorized database where it can do semantic search.

Thanks Raphaël Gardies! 🙏🏻 (very different use case for all of you, it's super interesting learnings for us)

Hello, Interested too ! For CSM use case, we want to get ready before a customer meeting : Last support requests (we are using HubSpot help desk), deal report, recap of the last meetings (we sync meeting recording with Hubspot)

Many of the tickets we receive are for my team to start work. We've built bots to help with that, now I'm looking for a way for those tickets to trigger the bots so they can get to work while we're sleeping 🙂. Then we come in and polish the work up before delivery.

Hi, Is there any progress on hubspot integration and the possibility of participating in the beta?

Yes, fresh from this morning! https://docs.dust.tt/changelog 🙏🏻

We are currently writing the documentation about this tool, Alban will share it here!

Great !

It means that Hubspot won't be added as a connection but a MCP server

Yes!

while you are writing the documentation, I have a question 😅 We are using Hubspot help desk (manage tickets & support, like zendesk). In the tool it is written "create ticket" but not "get ticket", maybe confirm if this scope is covered by the integration or not 🙂

Intégration done thank a lot - very hipe by this integration I wait the documentation for see all the possibility

Thomas Albisser this should be doable through the "Search CRM objects" tool. Give it a try 🙂

The documentation is there: https://docs.dust.tt/docs/hubspot But if you've already plugged the tool, that's pretty much it! The possibilities are now up to you when creating the agent that will manipulate that tool