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Key UI/UX Feedback for Improving Mirakl Conversations and Websites

Avatar of Léandre Le BizecLéandre Le Bizec
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Hi everyone, I’d like to share the most common UI/UX feedback raised at Mirakl:

  • Ability to edit a message in a conversation and resume from that context.

  • Option to organize conversations hierarchically into folders.

  • Ability to delete a conversation directly from the chat menu (an icon on the right for each conversation).

  • Option to add a website to the knowledge base during agent creation.

  • Ability to structure websites hierarchically (by folders).

Let me know if you have any thoughts!

3 comments

  • Avatar of Kevin Straszburger
    Kevin Straszburger
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    thanks a lot for sharing Leandre 🤙

  • Avatar of Alexandre Pinot (Dust)
    Alexandre Pinot (Dust)
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    Thanks Léandre! Could you tell me more about

    • Ability to delete a conversation directly from the chat menu (an icon on the right for each conversation).

    It's Interesting, do you know why exactly ? You actually have the possibility to delete the conversations from the three dots menu on the sidebar

  • Avatar of Léandre Le Bizec
    Léandre Le Bizec
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    Thanks for your response! I just checked, and while the three-dot menu allows clearing the entire history, it is possible to delete individual conversations once inside them. I believe those who voted for this feature might not have been aware of it, so I'll share this information with them

    🔥1