Hey Nathan Desile, you'll need to share a bit more context for us to help 😉 Can you share some screenshots of your Zap? Are you sure the zap is properly setup?
Hey Remi!
We have a Zapier bot that report customer feedbacks on a Slack channel (screenshot below). We'd like to use Dust to crawl all of these messages and register each feedback in a spreadsheet. Problem is : Dust seems to be unable to read it, and only see the alerts when people join the channel.
I had a similar use case, but for messages sent via a Slack Workflow, and the issue was also that Dust ignored all bot messages. It would be great if certain bots or channels could be allowlisted.
Troubleshooting Dust and Zapier Slack Message Integration Issues | Dust Community