Issue with Dust Not Pulling Support Ticket Questions

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Hi, Normally, if we attach the text from the page, Dust takes the question asked in the support ticket as the question asked. Any clue why this isn't the case anymore?

2 comments

Wendy Zhao
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Hi there, did you try to restart a conversation and see if the situation changes? If not, can you send us an email at support@dust.tt with the URL of this conversation?
Dries De Porre
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Thanks Wendy!