Issues Downloading CSV Output File: Need Help!

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Hello, I have been trying to download a csv output file for 24 hours, the link is not working, and the agent cant upload to Drive. What can I do? Thanks for any idea to sort this out!

6 comments

Remi
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Hello Clement Robin, can you share a screenshot of the link you are talking about? It will help better understand what you are having issues with 😊
Clement Robin
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Hi Rémi, here it is :
Clement Robin
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also, all conversations fail to load
Remi
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Did you select the tool "file generation" in your agent's settings? This is what allows your agent to create files.
also, all conversations fail to load
What do you mean? All your conversations in Dust? Do you confirm you didn't already delete them?
Clement Robin
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yes but still : javascript:void(0)
Remi
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Strange 🤔 Thanks for flagging Clement Robin, I'll share this with the eng team.