Issue with RAG Bot Not Naming Teammates in HR FAQ Responses

Hello there, I have a stranged behavior on the “RAG” (expertbot) I configured. I provided a full space in confluence dedicated to HR/People (Global and local Policies, advantage, processes...etc). This space is accessible by all employees. The main idea was to build a FAQ bot. The strange behavior I have is that it seems that the bot cannot provide the name of the teammate. Exemple (see picture) It finds the right document where everything is explicitely stated but it does not provide the name of the person ? Is there some kind of Privacy/personal data/PII lock ? (I tried with Claude 3.5 and GPT 4o). Any idea ?