Hi Dust team 👋 I'm experiencing an issue with message truncation in our workspace that affects multiple users. Here are the details: Issue: - Messages are being systematically truncated for some users - This happens consistently across different conversations Environment: - Browser: Chrome - OS: Both Mac and PC - No ad blockers installed - Some users experience the issue while others don't, despite using the same browser/OS combinations Additional Information: - I'll be attaching screenshots to illustrate the problem - We've verified this isn't related to ad blockers - The issue persists across different conversations and contexts Has anyone encountered similar issues or have suggestions for troubleshooting steps we could try? Thank you for your help !
Hi Cédric, I have already encountered the same kind of issue with one of our clients. In our case, it was due to Google Chrome's real-time translation feature attempting to translate the LLM outputs written in the Dust interface. To fix it, it is recommended to ensure that Google Chrome does not try to translate the LLM outputs, for instance, by asking Chrome to never translate this specific site (ie the Dust interface).
Thank you so much Enguerrand! This is a very insightful observation and makes perfect sense. I'll test this solution with my colleagues and have them disable the automatic translation for Dust's interface. Really appreciate your help! 🙏
