Troubleshooting Dust App and Bot Integration Issues on Slack

Hello, we are trying to add Dust to Slack and it is glitching out. The step to add the app is stuck on the loading page. We are also trying to configure a Slack bot but it says that another workspace has already enabled Slack.

4 comments

Juan Felipe Campos
·
·
Adèle Dugré Abboud Hammour hi Dust team, can you please support here? We would love to have our Dust agents work on our Slack but are not able to do so yet.
Remi
·
·
Erica Sabalones Juan Felipe Campos it looks like another Dust workspace is already connected to your Slack workspace. The team we'll probably need to have you reset the connection. Can you send a quick email to support@dust.tt? The team will look into it. Thank you! 🙏 Let me know if the issue doesn't get resolved.
Juan Felipe Campos
·
·
Thank you! Will do. Erica Sabalones can you please process this and keep me in the loop? Would love to get things set up this or next week for the CSM, sales, and marketing teams based on everything we talked about last week :)
Juan Felipe Campos
·
·
Remi we just sent a support email from our CEO. Thank you for your help!
🙌1