URGENT โ Dust Pro Subscription Paid Twice, Account Still Blocked Since October 30 Hello Dust Team, I'm hoping someone here can help me resolve an ongoing subscription and account activation issue. On Friday, October 30, I purchased a Dust Pro subscription. My bank has now confirmed two separate $30 charges, totaling $60. Despite these payments, my workspace continues to display "You've reached your usage limit." I cannot run any of the multiple AI agents I've spent considerable time building for my business. I've contacted Dust Support several times since October 30 and have received only automated acknowledgments, with no substantive response from a human representative. As of today, November 3, the issue remains unresolved. Could someone from Dust please help escalate this to a human billing or technical support representative? I'm simply requesting activation of my paid subscription, a refund of the duplicate charge, and restoration of access to my workspace. I would greatly appreciate someone taking ownership of this issue. Thank you, Paul

