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User Feedback on Analyzing Sales Meeting Transcripts in Dust

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[User Feedback Needed 💖 #SharingIsCaring] Leveraging Sales meeting transcripts in Dust ⤵️ Hey all! We are in the discovery phase to understand the best way to help our users achieve more with meeting transcripts as a data source.

Could you give 5 examples of questions you would like to ask to Sales meeting transcripts from D/M/Y to D/M/Y?
Would you like to analyze transcripts from the past 30 days, 90 days, or year? What would be the ideal maximum timeframe?
Could you help us assess the size of the ideal data set of Sales meeting transcripts you would like to analyze with Dust?
What are the most valuable use cases, according to you, from the most useful to the least useful:

a.
Summarizing a meeting in a given format for a sales rep.
b.
Analyzing multiple meeting transcripts to extract patterns, insights, and trends.
c.
Use the data extracted from the meeting transcripts to update internal knowledge.
d.
Other (please add yours).

Please share your answers in the thread ❤️ and feel free to reach out to me if you want to share crazy ideas!

6 comments

Enguerrand SPINDLER
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Could you give 5 examples of questions you would like to ask to meeting transcripts from D/M/Y to D/M/Y? => Our main need is to ask questions regarding a specific (single) transcription for a given client and a given date (or to a group of transcriptions, but for always a specific client). In our specific case, we therefore do not need to conduct analyses on a large number of transcriptions (a targeted rather than a global approach). Examples of question could be: What is the Document Management System used by the client ? What external data sources does the client wish to integrate into Dust? What is the client's tech stack (Microsoft, Google, or other)?
Would you like to analyze transcripts from the past 30 days, 90 days, or year? What would be the ideal maximum timeframe? => not a use-case for us.
Could you help us assess the size of the ideal data set of meeting transcripts you would like to analyze with Dust? => not a use-case for us.
What are the most valuable use cases, according to you, from the most useful to the least useful:
a.
Other (please add yours): searching specific insight into a single transcription (for a given customer and a given date) => Ideally, the Dust Assistant should be able to select the right transcription dynamically.
b.
Summarizing a meeting in a given format for a sales rep.
c.
Use the data extracted from the meeting transcripts to update internal knowledge.
❤️2
Clara Claude
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Hey!! below answers from a Sales rep at Hivebrite:)
Could you give 5 examples of questions you would like to ask to Sales meeting transcripts from D/M/Y to D/M/Y?
"Why did we lose this deal?"
"I'm going to join a call with this prospect tomorrow. Provide me with a briefing of everything we know about this prospect."
"Can you characterize what has been different in the commentary that has been shared between each of the different contacts from this prospect?"
"What are the main pain points of this client?"
"Can you share any commonalities that this prospect has with any customers in our customer base—i.e. industry, use case, pain points, problems they are looking to solve, etc?"

Would you like to analyze transcripts from the past 30 days, 90 days, or year? What would be the ideal maximum timeframe?
As long as possible, since—to support current, live deals—we would want to access all calls for that 'live' prospect.

Could you help us assess the size of the ideal data set of Sales meeting transcripts you would like to analyze with Dust?
See above answers, right?

What are the most valuable use cases, according to you, from the most useful to the least useful:
MOST: Analyzing multiple meeting transcripts to extract patterns, insights, and trends.
MEDIUM: Use the data extracted from the meeting transcripts to update internal knowledge.
LEAST: Summarizing a meeting in a given format for a sales rep.
yutcam (Dust)
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Thanks a lot to you both! you rock!
yutcam (Dust)
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Clara Claude do you know approximately how many transcripts are generated in a month?
Clara Claude
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in 2024, between 150 and 200 transcripts per month approx!!
yutcam (Dust)
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thanks a lot, this is super helpful!