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Help Needed: Accessing Dust Assistant Chat for Call Transcripts Automation

Tifany Clemenceau

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Hey there! Happy New Year all ✨ I made an automation with Make very useful, but I miss one last step to have the perfect set up. Maybe someone here can help. Here is my usecase: I record all my calls and receive the transcripts automatically in a Drive folder. I’ve set up a system for sorting transcripts by caller -> transcripts are sent to different folders for each of my customers. Then I have a Dust assistant for each client to summarise the calls. Depending on the customer usecase. Example: for one, the assistant has to read the transcript and extract the LikedIn post ideas mentioned in the call + give 3 angles for each post. I’ve created an automation that does : 1. as soon as a transcript arrives in the “call {client #1}” folder 2. send a message to the Dust assistant with the content of the transcript 3. receive the assistant’s response in a new google doc in the “call summary” folder The next step would be to continue the discussion in Dust to call another assistant to write the posts. But I can’t find the chat in Dust, I don’t see the link in Make either. My question is: is there any way to get access to the chat created?

12 comments

Remi
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Thanks for the question Tifany Clemenceau ! Really cool use case 🌟 I don’t know if something like this is possible. Alban any idea on how she could retrieve a Dust convo in Make? 👀
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Greyg Sinigaglia de Malibran
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Hey 👋 API user here 🙂 If you use the API to create a conversation the visibility is always unlisted with API so, as far as I understand the product, the conversation is not visible in Dust’s workspace UI But, you could get the conversation ID cid and then use the endpoint to Create a message in Make to continue the discussion but inside the API itself To be confirmed by Alban 😉
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Tifany Clemenceau
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Hi Greyg, Thanks for your help! Which ID should I take?
Tifany Clemenceau
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by “to continue the discussion but inside the API itself” you mean that I wouldn’t be able to have a normal chat on Dust? I would like to continue a normal chat because I reach the point where the automation is not relevant anymore. I need to use my real intelligence at this point 🙃
Greyg Sinigaglia de Malibran
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Which ID should I take?
That’s curious, in their doc they are mentioning cId field, but from the response the id of the conversation is sId (in your case gXME8v1mnk) ---> cc Alban
by “to continue the discussion but inside the API itself” you mean that I wouldn’t be able to have a normal chat on Dust? I would like to continue a normal chat because I reach the point where the automation is not relevant anymore. I need to use my real intelligence at this point 🙃
As I said, It create a conversation that are unlisted in the UI... but I’ve just tried to access it with this URL: https://dust.tt/w/YourWorkspaceID/assistant/YourConversationID... and it work Give it a try Tifany Clemenceau
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Greyg Sinigaglia de Malibran
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What I’ve tried (with Postman):
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Create a conversation
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Create a message using the sId of the previous conversation created
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Access the conversation via direct URL in the browser --> all conversation history was inside
Tifany Clemenceau
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THIS IS AMAZING!!!! You are the best! Thank you very much 🙏
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Greyg Sinigaglia de Malibran
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cc Remi 💡 -> Need to update the dev doc 😉
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Alban
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Hi, yes cId in the doc means conversationId , but we can definitely make that clearer!
Alban
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I've updated the description in the docs, because cId is the actual name of the parameter the API is waiting for so we can't change that
Alban
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But now wording like here is:
cId sId of the conversation
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Alban
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Thanks for raising 🙏