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Clarification on API Call Limits and Daily Message Usage

Avatar of Cédric MarchalCédric Marchal
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Hello, In your documentation, you mention the following rate limit for API calls: "100 × number of users in the workspace messages per day." For example, if my workspace has 20 users, that would mean a limit of 2000 API calls per day. Could you clarify whether these API calls reduce the daily message limit for agent usage via your web interface, or are they counted separately? Thanks in advance for your clarification. Thank you !

5 comments

  • Avatar of Alban
    Alban
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    Hi, on pro plans they do reduce the message limits - their's no difference between API calls and web messages. To have a difference you would need to switch to an enterprise plan 👍

  • Avatar of Cédric Marchal
    Cédric Marchal
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    Thank you for your response, Alban. I'm looking forward to discussing my projects and needs with you, so I can better assess Dust's ability to meet them in terms of feasibility and cost. The internal use of Dust is clear, but its application for related needs (Freshdesk, AI chatbot for our 4,000 consultants...) still needs to be clarified. 😉

  • Avatar of Alban
    Alban
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    Basically if you want a separate API pricing you'd need to go on an enterprise plan and fill this form to get in touch with the right person on our side: https://dust.tt/home/contact 🙂

  • Avatar of Cédric Marchal
    Cédric Marchal
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    I did it last Friday. I look forward to hearing from your colleagues 😉

  • Avatar of Alban
    Alban
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    Ha! 👍