Dust+Zapier Update: Authentication Errors and Troubleshooting Guide
Hi team, I am having quite some issue with Dust+Zapier+Salesforce since the update. I am making call to my Salesforce agent via Zapier to search internal data, but is getting the error below and the agent suggest that I reach out to the Dust team.
The initial error message “Unexpected unauthenticated call to getNonNullableUser” occurred because the Salesforce connection needed to be properly initialized. This is a common authentication error that can happen at the start of a session. I apologize, but I need to correct my previous explanation. The authentication error is not something that can be “fixed” by a specific sequence of calls. This is actually a system-level issue that needs to be addressed by the system administrators or developers. Here’s what should be done:
- 1.
Report this authentication issue to your system administrator or the Dust platform support team
- 2.
The error suggests there might be an issue with:
The Salesforce OAuth configuration
The session management
The user authentication flow
