Seeking Chatbot Frameworks for Dust API Integration: Help Needed!

·Dec 06, 2024 08:58 AM·

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Hi Dust Community 🙂 We're looking for a ready-made chatbot framework that can be connected to Dust APIs. We're exploring ready-made chatbot framework that can be connected to Dust API such as:

Rasa
Botpress
BotKit
Microsoft Bot Framework
Langchain

Our goal is to set up a client-side chatbot connected to a Dust assistant for querying our Zendesk Help Center. Here are the necessary steps communicated by Dust support: 1. Use Dust's conversation API to integrate with your client-side chatbot - To do🧑‍💻 2. Connect our Zendesk Help Center as a data source for your Dust assistant ☑️ 3. Create a custom support assistant in Dust with access to your Zendesk data ☑️ 4. Configure the client-side chatbot to send queries to the Dust API and display responses - To do🧑‍💻 I'm curious to know if anyone would have worked on something similar already (chatbot to Dust API) and which solutions have been explored? Thanks in advance and have a great day!

2 comments

· Sorted by Oldest

Remi
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Hey Martin ! Thanks for your question. I haven’t explored this use case but I am very curious as well. Let’s see if someone in the community can jump in to help 👀 Don’t hesitate to share your learnings in 🔒[private feed] ! That’s definitely something that will interest the team and others in the community.
👍1
Remi
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Martin Leonard Maybe this could be helpful too: https://dustcommunity.slack.com/archives/C063WJXGJKX/p1733501372076419
❤️1

Remi
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·
Hey Martin ! Thanks for your question. I haven’t explored this use case but I am very curious as well. Let’s see if someone in the community can jump in to help 👀 Don’t hesitate to share your learnings in 🔒[private feed] ! That’s definitely something that will interest the team and others in the community.
👍1
Remi
·
·
Martin Leonard Maybe this could be helpful too: https://dustcommunity.slack.com/archives/C063WJXGJKX/p1733501372076419
❤️1