Trouble Using Dust's New Slack Feature for Thread Files

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Hi There! Thank you for dust, it's awesome (and I love that it's french 🇲🇫 🍾 ;-) We are trying to use this new feature https://docs.dust.tt/changelog/slack-bot-now-includes-thread-files-in-conversations but I can't get dust to see files we share in slack threads... I tried removing and adding the dust app on slack but so far ... no success 😓

11 comments

Romain Degez
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Is there some kind of specific / documented proceure to Existing workspaces must re-authorize the Slack connexion to enable this feature. ?
Remi
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Thanks for your question! I asked the team, in the mean time, you can try the following steps. Let me know if it works as expected 😊
Romain Degez
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I uninstalled the app but... can't reinstall it from slack since it's not listed in the slack marketplace 😅 Had to reinstall it from dust.tt directly :
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Romain Degez
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But ... same behaviour. When talking to dust in a thread asking him to parse a pdf or a pictures shared in the same message, it doesn't "see" anything else than the text message..
Remi
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Thank you! Can you share a screenshot of the convo? 🙏 I'll forward this to the team.
Romain Degez
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Romain Degez
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I can share additionnal infos if needed (workspace-id etc..)
Remi
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Thanks! I shared with the team, I'll get back to you once I have more info.
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Sébastien Flory
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Romain Degez it's a known shortcoming. You need to share the file first in another message THEN ask the bot.
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Sébastien Flory
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We'll fix it 🙂
Sébastien Flory
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It's fixed since a few days 🙂
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