Refresh Time Expectations for Snowflake and Dust Integration

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Hi Team and happy Monday 🙂 We have recently integrated or data warehouse in snowflake with Dust via the prebuild integration. Our BI team added additional tables there today and applied some changes to the existing ones but I cannot use them yet since the last sync between Dust and snowflake was more than 3 hours ago. Is such a long time between refreshers expected in the snowflake integration?

6 comments

Remi
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It’s not 👀 do you mean they don’t appear when you click on « manage »? Are you sure they have been added in the right scope and Dust has access to it?
Thomas Kolovos
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The new files appear when I manage connections, but not when I try to add them to the company data available to be used with agents.
Thomas Kolovos
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following up on this Remi, the snowflake data still have not refreshed today, do you know what may be causing this?
Thomas Kolovos
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Update, not sure if you took an action on your side, but it just refreshed and all data ae also available in connections now 🙏
Thomas Kolovos
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One strange thing I noticed, is that the last update date appears to be July 25th now, which does not make much sense 😅
Remi
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Thanks for closing the loop Thomas Kolovos! Probably some jobs that didn't run on Dust side and fixed later. Perfect if it works 👌 Let us know if you face any other issues!