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Troubleshooting Zapier Integration for Restricted Space Access Issues

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Hi Dust team, I’m experiencing an issue with the Zapier integration when trying to add documents to a folder in a restricted space. Current setup: - Created a folder in a restricted space - Created an API key using an account that has access to this restricted space - Successfully configured the Zapier integration (works with folders in “Company Data” space) Issue: The Zapier integration works perfectly when targeting folders in the “Company Data” space, but fails to connect when trying to use folders in the restricted space, despite the API key being created by a user with full access to that space. I’ve verified that: - The folder name in Zapier matches exactly - The API key is valid and current - The user who created the API key has confirmed access to the restricted space Thank you for your help !

  • Avatar of Alban
    Alban
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    Hi Josselin, when you say 'fails to connect', what error do you have?

  • Avatar of Josselin Davy
    Josselin Davy
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    Hey Alban,

  • Avatar of Josselin Davy
    Josselin Davy
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    But it’s working with a folder that is based in the “Company data” space

  • Avatar of Alban
    Alban
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    Ok, I'll check if we have an issue there. Will try to reproduce the issue