Troubleshooting Long-Running Website Sync Issues

Website sync is stuck like this for close to 24h. I think it already loaded everything it could but what can I do to check why is it stuck?

· Sorted by Oldest

Remi
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Hi Thomas, is it still the case? If so, can you delete and re-create the website connections? If it still doesn't work, can you send an email to support@dust.tt?
Tomas
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Yes, still the case! I can retry and let you know
Tomas
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The sources seem to be there and indexed, just the "Synchronizing (XXX pages)" message never goes away
🤔1
Tomas
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Remi can there be a problem with trying to add several pages concurrently? I have now tried re-doing one of the connections and it has worked. However, redoing another 2 has not and now all of them seem to be stuck

Remi
·
·
Hi Thomas, is it still the case? If so, can you delete and re-create the website connections? If it still doesn't work, can you send an email to support@dust.tt?
Tomas
·
·
Yes, still the case! I can retry and let you know
Tomas
·
·
The sources seem to be there and indexed, just the "Synchronizing (XXX pages)" message never goes away
🤔1
Tomas
·
·
Remi can there be a problem with trying to add several pages concurrently? I have now tried re-doing one of the connections and it has worked. However, redoing another 2 has not and now all of them seem to be stuck