Need Help Accessing Stripe Dashboard for Invoice Retrieval

Hi there 🤗 For some reason I don’t have access to the stripe dashboard to find my invoices (⚙️>Subscription). Thanks for your help !

· Sorted by Oldest

David Ebbo
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Same for me, I no longer see those options...
Adèle Dugré
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Hi Thomas SOUCAILLE! Can you send me a screenshot or screen recording of what you see on your Subscription page? Thank you!
Adèle Dugré
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(in DM!)
David Ebbo
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Here is what I see. I used to have a Cancel option, and a way to see Stripe details, etc...
Loading attachments
Adèle Dugré
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Thanks both - taking a look!
David Ebbo
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Adèle Dugré In my case, I'm on the free trial, in case that matters.
🙏1
Adèle Dugré
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Thomas SOUCAILLE David Ebbo thank you so much for flagging it! It was a regression due to a change we made yesterday. We fixed it, and we're taking this opportunity to re-design the CTA to make it more visible (under the 3 dots today) 🙂
David Ebbo
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Adèle Dugré I confirm that it is working now. Thanks for the quick turnaround!
👌1
Thomas SOUCAILLE
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·
thanks Adèle Dugré
🙏1

David Ebbo
·
·
Same for me, I no longer see those options...
Adèle Dugré
·
·
Hi Thomas SOUCAILLE! Can you send me a screenshot or screen recording of what you see on your Subscription page? Thank you!
Adèle Dugré
·
·
(in DM!)
David Ebbo
·
·
Here is what I see. I used to have a Cancel option, and a way to see Stripe details, etc...
Loading attachments
Adèle Dugré
·
·
Thanks both - taking a look!
David Ebbo
·
·
Adèle Dugré In my case, I'm on the free trial, in case that matters.
🙏1
Adèle Dugré
·
·
Thomas SOUCAILLE David Ebbo thank you so much for flagging it! It was a regression due to a change we made yesterday. We fixed it, and we're taking this opportunity to re-design the CTA to make it more visible (under the 3 dots today) 🙂
David Ebbo
·
·
Adèle Dugré I confirm that it is working now. Thanks for the quick turnaround!
👌1
Thomas SOUCAILLE
·
·
thanks Adèle Dugré
🙏1