Issue Saving New Agent: Unhandled Server Error Explained | Dust Community

Issue Saving New Agent: Unhandled Server Error Explained

Hello I’m unable to save a new agent and I cannot figure out why. The error occurs when I go to save the agent: Error saving Agent: Unhandled internal server error: Error: Cannot add reserved tag to agent. I haven’t added any tags to the agent. There is one “Company” tag that doesn’t appear to be editable for me. In fact all the Tag buttons don’t work for me. Any advice? Thanks

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19 comments

Daphné
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Hi! Could you share a screenshot of the "Settings tabs" on the agent builder for the agent you're trying to create? 🙏🏻
Adrienne Paquin
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Here you go Daphné - thanks for taking a look!
Daphné
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Thanks very much! 🙏🏻 Indeed there's an issue the Company tag should not be added by default on a new agent. I'm going to dig to understand why you have it. Just a question to help me identify the issue: Did you start this new agent from scratch, or from a Template, or from duplicating an existing agent? 🙏🏻
Adrienne Paquin
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I duplicated from a similar agent.
Adrienne Paquin
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I can’t successfully click any of the tag options.
Daphné
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Ok that helps a lot. So the "Company" tag can only be added by admins and it should not be added automatically when we duplicate an agent. I'll work on a fix and will let you know here when it's shipped 🙏🏻
Daphné
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In the meantime the only option that I can offer - which I'm aware is not super satisfying - is starting with a new agent and copy/paste the prompt (but you would have to reconfigure all actions/tools) 🙈
Adrienne Paquin
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Hmm ok - will do. Thanks for the help.
Daphné
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OK I have a fix, it has been reviewed already, I'm going to launch a deploy it should be live in ~15min 🙏🏻
Adrienne Paquin
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sweet. Thanks Daphné - I will give the “save” another try in a bit!
Adrienne Paquin
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Was the bug also causing me not to be able to remove the tag?
Daphné
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This tag is protected and can only be added/removed by someone with an "admin" role. My fix is to not copy those tags when an agent is duplicated!
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Daphné
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I'll confirm here when the code is fully deployed, so you know you can hit the "save" button 🙏🏻
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Daphné
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Adrienne Paquin It should be fixed! 🤞🏻
Adrienne Paquin
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same error… do I need to refresh the page or something? (will that lose all my settings?)
Daphné
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Ah! Indeed since your agent already have the Company agent you won't be able to save it unless you're promoted admin, the fix is only if you duplicate again an agent 😖
Adrienne Paquin
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ok I’ve already created a new duplicate agent from scratch so I guess I’ll let this one go.
Adrienne Paquin
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Appreciate your help here!
Daphné
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Thank you for helping us catch this bug 🙇🏻‍♀️
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