Need Help: Clarifying Invoice Discrepancy on Dust Platform

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Hello team, hope you are doing perfectly well 🙂 Reaching out to understand my latest invoice on Dust, as I see a way higher fee than the one we should have. Can someone help me out on this ? Thanks ! 🙂

1 comment

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Alban
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Hi Philippe - usually the explanation to this is that you added users mid-month. Which means that in this invoice you pay for those users : the prorata of the unpaid days of last month + their next month's subscription

Alban
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Hi Philippe - usually the explanation to this is that you added users mid-month. Which means that in this invoice you pay for those users : the prorata of the unpaid days of last month + their next month's subscription