Resetting Your Slack Integration to Display All Channels

Guy Houot

Hello, I have a problem with my slack integration which only displays two channels. Is it possible to redo it from 0?

14 comments

Abboud Hammour
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Hi Guy Houot, would you like me to delete your slack connection?
Abboud Hammour
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Also to confirm, by default Dust only indexes slack channels. If you would like to index private channels we can enable that as a feature for you
Guy Houot
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yes please all or slack channel are in private yes
Abboud Hammour
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Hey Guy Houot! So I just enabled Private Slack channels on your workspace. To be able to add a private slack channel to Dust, you first have to invite the Dust slackbot to that channel. Once that's done, that channel becomes available to Index in Connection Admin
Abboud Hammour
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To confirm, do you still want me to delete your slack connection or is enabling private slack channels enough (Note that if I delete your slack connection, I will have to delete the 5 agents that are connected to it)?
Guy Houot
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enabling private slack channel so 🙂
Abboud Hammour
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Great! Have a wonderful day
Guy Houot
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I've looked at some public channels that aren't currently listed either. Is it possible to reset the connection + then authorise the closed channels on the new one?
Abboud Hammour
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To confirm, these channels are not listed when you go to Connection Admin -> Slack -> Manage Slack -> Select Channels ?
Guy Houot
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Between space company data and company data admin I confuse the two every time it turns out I've got the public ones now but not all the private ones, for example I'm not interested in team-acquisition.
Abboud Hammour
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Yes you need to first sync the channels in Connected Data and then add them to Company Data
Abboud Hammour
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If you want the private ones, you need to go to the private one in Slack and invite the dust slackbot by calling Dust
Abboud Hammour
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Once invited, go back to Connected Admin -> Slack -> Manage Slack and you should see it
Guy Houot
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ok very clear for my for the private
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