Trouble Syncing Google Drive and Accessing Company Space in Dust | Dust Community

Trouble Syncing Google Drive and Accessing Company Space in Dust

Hi everyone ! Even if Help Dust' agent is my new best friend, this time it doesn't work for me 😅 I have a trouble to sync my Google Drive in my connected data which sync frequently but still. I have CSV files that doesn't appears in Dust Connected Data. And other issue maybe related : when I am on the Company Space, it tells me : "You are not member of this space", but I am me and myself alone in my Dust account. I followed the Help instructions (empty all the cookies, disconnect account and reconnect) but I have the same problem, anyone to help me please ? thanks in advance 🙏

6 comments

Remi
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Thank you Domitille Desgranges-Lentz! How large is the csv file? Can you try to add it in a Dust Folder instead as a table and see if it works?
when I am on the Company Space, it tells me : "You are not member of this space"
Can you share a screenshot?
Domitille Desgranges-Lentz
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Hi Remi the message "You are not member of this space" is gone today 🤷‍♀️ And I already add the file into the Folders also. Tha agent is not working and I cannot sync it with any of my knolewdge data.
Remi
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Looks like they've been added as docs and not "table". Make sure to add them using the doc picker and then to plug them to an agent using the "query table" tool 🙂
Domitille Desgranges-Lentz
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Remi You mean in the Folder ou Drive ? How do I make sure it uploaeded as a table and not a doc ?
Remi
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If you click on "add table", it should be added as a table - if you use the selector (click on the button "Upload file"). You should see the table icon if the file has been added as a table
Domitille Desgranges-Lentz
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OK thanks Remi and what about Drive ? because I wanted to put my CSV files here, knowing that I have to uptade them once a month. Folders are for more lasting datas, right ?