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Troubleshooting Google Sheets Sync Error with DUST Bot | Dust Community

Troubleshooting Google Sheets Sync Error with DUST Bot

·Feb 04, 2025 05:20 PM·

Hello. I’m trying to connect Google Sheets with my DUST Bot, but I’m getting an error saying, “We are not able to synchronize this document.” I’m not sure what the issue is. Can anyone help please ?

4 comments

· Sorted by Oldest

Adèle Dugré
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Hi Deepika Singh ! Can you please confirm your document is less than 50k row / 128 MB?
Deepika Singh
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Adèle Dugré I confirm document size is in KBs and only 2K rows
Adèle Dugré
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Deepika Singh I see you also opened an email ticket - we'll revert back to you there 🙂
Deepika Singh
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Yes sureee