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Resolving Dust Account Quota Limit Issues

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Hi. Our dust account is blocked for quota limit. Do you know how to handle this issue ?

  • Avatar of Remi
    Remi
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    Hello Hector - Zeffy 👋 It often happens once we start using Dust integrations with Gsheet or Zapier. Maybe Alban can help reset the limit for today? If you'd like to increase the daily rate, you can add more team members to your workspace. Hope this helps!

  • Avatar of Hector - Zeffy
    Hector - Zeffy
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    Remi Hi I tried adding one member but it did not work. Do you think, I should add 5 members at least to see an effect ?

  • Avatar of Remi
    Remi
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    The fair usage policy mentons 100 messages/user/day. Did you sign up to Dust with those users? Their mind be a little bit of a delay before the limit is reset 😊

  • Avatar of Hector - Zeffy
    Hector - Zeffy
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    Crystal Clear thanks for the help

  • Avatar of Remi
    Remi
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    Let me know if it's know resolved in 1h!

  • Avatar of Hector - Zeffy
    Hector - Zeffy
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    All good. Remi thanks for the help.

  • Avatar of Alban
    Alban
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    Sorry about the delay, we did reset your rate limit!