GDrive Connection Issue: Need to Re-add Folders for Assistants? | Dust Community

GDrive Connection Issue: Need to Re-add Folders for Assistants?

Hey! After the issue with GDrive, do we have to add again each GDrive folder to each assistant? When I look to the GDrive connexion for an assistant, it looks like there is nothing (before the bug last, here was a list of folders and files)

19 comments

Remi
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Hello Tifany Clemenceau, do you see documents when you are in the "Knowledge tab"? Are you sure you set up the connection as mentioned in the guide: https://docs.dust.tt/docs/google-drive-connection ?
Tifany Clemenceau
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Yes I do see them. I followed the guidelines when I first connected my GDrive. everything was fine until last week
Remi
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Tifany Clemenceau Now that the connection is properly setup, did you make them available in "Company data"? 😊
Tifany Clemenceau
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I think so... https://www.loom.com/share/743231bb57ca421c904f6c9151fbe682?sid=6ac3dc3b-dc0e-4686-bc7d-0dc9e5c8daa9
Tifany Clemenceau
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But not sure
Tifany Clemenceau
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Remi hey! Anything news to help me on this? All my assistants are mix up, the documents are not availbale anymore
Tifany Clemenceau
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Do I have to reset everything from scratch?
Tifany Clemenceau
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(for context, everything was fine before the bug with Gdrive last week)
Tifany Clemenceau
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when i try to manage the connexion in “connected data”, it sent me back to “connexion admin” where the connexion looks fine.
Remi
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Thanks Tifany Clemenceau, this is strange. Let me ask the team! Someone will get back to you today
Tifany Clemenceau
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thank you
Tifany Clemenceau
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hey Remi, any news?
Tifany Clemenceau
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I can’t use my assistants properly, it feels like I have 5 sick leave on the team 🥲
Alban
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Hm. This is a bit strange. How much work would it be for you if we remove your google drive connection and you plug it back cleanly?
Tifany Clemenceau
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well a lot.. but I’m guessing there is no other way is it?
Tifany Clemenceau
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I was afraid that would be the solution
Tifany Clemenceau
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hey Alban, what should I do to remove and plug back my Google drive?
Alban
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Hi Tifany Clemenceau can you send an email to support@dust.tt for that?
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Alban
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Hi Tifany, we'll actually try to full-resync your drive before taking any 'nuke' action
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