Unable to use SLACK channel + extract tool with constistent results

Hello, i am trying to build a specific assistant than “extract” thread from a slack channel & with simples data like date / Name / Entity extraction from the message with the goal to then perform analytics : like number of tickets issued this days concerning a specific topic and having access to the detail if needed. I am facing the fact that it very difficult to build a consistant results with perfect extraction. Is it normal ? what are the tips to ensure it can work correctly tks à

Same kind of issue here. Let us know if you find a solution to get consistent results! Thanks