Organizing Conversations

Help & Bugs
1

Hello There.

Is there a way to organize conversations ? I Now have a very long list of different conversations, each of them being related to different areas of my business. I would like to retrieve them in a more convenient manner, and maybe to compare them, capitalize on them, … make some return on experience.

So far I just rename them starting with one of the few key words which relate to my business areas.

I would like to tag them, or to organize them into folders… did not find any way to do it.

Similarly, I did not find any way to search into my long list of conversations…

1 Like
2

Hi,

Unfortunately this is not possible for now - conversations are only ordered by date.

We have on our roadmap to be able to search in the conversations, but I’ll make a not of being able to organize them.

In the meantime, maybe you can organize them in your browser’s bookmarks?

Thanks!

3

Hello !

What I personally do is to get the sharable links from the top right and to document them in a Notion page. It works like a charm !

And it also allows other in my team to look at them if needed.

Screenshot 2024-08-29 at 11.38.45

4

Thanks Remi. This is a painful workaround, still it makes sense. I wish Dust had some upgrade on this. At least the 2 of us have a request on this.

5

Thanks Alban. WOuld this feature be on your product backlog, I’ll vote for it !

7

There will likely not be a full ‘conversation organizer’ in the future, but we definitely have in our backlog to be able to pin conversations to the top and search to find old conversations.

No ETA for now !

Thanks a lot for mentioning it!